Module 1 addresses the specific guidelines for successfully leading the groups, highlights unique challenges and considerations, and provides tips and tools for effective facilitation. These are peer support and job training groups with a structured curriculum aimed at facilitating the transition from medical training to the clinical work environment.
Module 2 provides instructions for developing orientations to facilitate effective and efficient transitions for trainees from graduate school to the healthcare training and work environment.
Module 3 is designed to provide participants with information essential to effective patient care. Topics include time management, logistical considerations, and protocols for avoiding repeated medical mistakes.
Module 4 provides general guidelines, factual information and helpful approaches for physicians in training regarding the important topic of discussing code status with patients and families.
Module 5 outlines potential challenges in healthcare interactions between clinicians and families and provides several useful communication techniques for responding appropriately.
Module 6 explores common communication barriers between patients and clinicians and provides specific suggestions and approaches for building a stronger relationship.
Module 7 presents general strategies and best practices for breaking bad news, keeping in mind individual patient needs, and utilizes self-reflection techniques to explore the personal and professional difficulties clinicians may encounter in performing this difficult task.
Module 8 describes the method for involving clinicians in improving their work environment and patient care by identifying problems they may encounter, formulating potential solutions, and presenting these suggestions to healthcare team management and hospital administration. Collaboration and constructive feedback are emphasized.
Module 9 discusses the impact that medical mistakes can have on clinicians, patients, and their families, suggests communication techniques to facilitate the disclosure, and describes ways to create supportive environments for clinicians to self-reflect and learn from their experiences.
Module 10 introduces the concept of emotional intelligence and assists clinicians in identifying their own strengths and weaknesses as leaders. Trainees engage in self-reflection to discover their personal leadership styles and learn about ways they can improve.
Module 11 develops clinical team management and coaching skills to assist participants in becoming effective team leaders. The module focuses on how to be an effective team manager, taking into consideration the needs of the organization as well as individual subordinates.
Module 12 suggests different evaluation formats to assess the usefulness of the program, and to ensure that it continues to address the real needs of all participants.
Because the Covid-19 pandemic has impacted every aspect of health care, Module 13 provides content to be added to each of the preceding modules, including additional strategies to assist clinicians in responding to current and future challenges.